Privacy Policy

At The Venue at Horseshoe Acres ("we", "our", or "us"), your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with us, visit our venue, use our website, or engage our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information:

Names of clients, guests, vendors
Contact information (email address, phone number, mailing address)
Event details (event date, guest count, special requirements)

b. Payment Information:

Billing address and payment details (processed securely via third-party payment providers)

c. Website Usage Information:

IP addresses, browser types, cookies, and usage data when you visit our website

d. Media and Content:

Photos or videos taken at the venue

2. How We Use Your Information

We use your information to:

Communicate with you regarding bookings, events, and services
Manage and fulfill your event requirements
Process payments and contracts
Improve our services and website
Send occasional marketing or promotional materials (with your consent)

3. How We Share Your Information

We do not sell your personal data. We may share your information with:

Trusted service providers (e.g., payment processors, photographers, event planners) who help deliver our services
Legal authorities when required by law

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have the right to:

Access or request a copy of the personal data we hold about you
Request correction or deletion of your data
Opt out of marketing communications at any time

To exercise these rights, please contact us at: horseshoeacresnc@gmail.com

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences in your browser settings.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect information from minors without parental consent.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their policies before providing any personal information.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website with the updated effective date.